Free Shipping
All customers will receive free shipping on all orders! We will send you the goods in 24 hour and then the tracking number.
In order to enjoy an internet shopping's funny with the highest quality,When we receive your order we will send your goods as soon as possible. You can just stay at home or office to wait your goods. All orders are to be verified before shipping out. It will takes 1-2 working days depending on the information provided. If a product is listed at our site and available for purchase - that means we have it in stock and can send it to you immediately. After you've placed your order at cheapuggsonline.com you will be notified by E-mail when we approve and send your order.
Including EMS ,UPS and Registered Airmail
• EMS:If customer use EMS(Express Mail Service) as a way of transportation ,Normally customer can receive these order 8-12 working days. When the order has been disposed and shipped,we will inform the check number to customer by Email. Then the customer can check these items by http://www.ems.com.cn Useing this transportation way ,you can know the whole state of your order on the shipment way.
UPS: If customer use ( United Parcel Service) as a way of transportation ,Normally customer can receive these order 7-10 working days. When the order has been disposed and shipped,we will send E-mail to notice the number . Then the customer can check these items by http://www.UPS.com Useing this transportation way ,you can know the whole state of your order on the shipment way.
Registered Airmail:If customer use Registered Airmail as a way of transportation ,Normally customer can receive these order 21-30 working days.When the order has been disposed and shipped,we will send E-mail to notice .But we can't guarantee that this order will lost on the shipment way. So when you have not receive your order for one month ,please send E-mail to us .Then we will help you to check and deal with it .
Note:You may also be liable for customs fees, once the package reaches your country. You are responsible for these charges - we have no way of controlling or predicting them. Since these policies vary widely from country to country, you are advised to contact your local postal office for more information. cheapuggsonline.com will not reimburse you for these fee
Returns
1.Our Credo
We add new items to our catalogue and try to improve our service every day.
We offer the latest designers creations as soon as they come out.
We fight fraud on every front.
We provide a supportive and fast customers service and make any effort to satisfy our customers.
2.Quality Guarantee
The www.cheapuggsonline.com have been checked strictly all of products before we sent. No matter the quality or package that the QC expert will completely check and transportation.
When you received the goods and check ,if the goods have some problems you can contact us by E-mail, if it is non-people act as factor's product damage & losses. We would handle it as soon as possible.
7 Days Money-Back Guarantee
All our products come with an extensive 7 Days Money-Back Guarantee during which you can return the products for a refund. However, we take great care of ensure quality and craftsmanship of famous corporations. It is guaranteed to flawlessly excelling in endurance and eye appeal, it is very unlikely that your products will malfunction or fail.
ran Guarantee and Warranty tee a
If you are returning a product because it was defective or we shipped you an item that you did not order, cheapuggsonline.com will pay the original shipping costs.
NOTE: In no event will be responsible for return-shipping losses. will not accept any item that is not returned in the manner set forth above.
1. Please note that the returned product must be post-marked no later than 7 business days from the day you received it .
2. Please E-mail all returns request back to: sales@cheapuggsonline.com. Please choose "Returns" as a subject. In the message you need to state:
*Your order number
*Item(s) you want to return
*The reason you want to make a return.
*Tracking numbers after your product has been sent out
3. When we pick up the returns, we will be looking for your tracking number. Packages without tracking numbers emailed to us in advance will be returned to the customer .
4. Please be aware that returned items must be in new, unused and unworn condition. "New and unused" means that there are no scratches, marks, or blemishes on the item, lost or stolen parts, damage due to personal misuse or negligence; there are no signs of wear on the product, the tags, or the case; and the product must not have been sized or altered in any way. We cannot accept a return of any item with any indication that it has been used. The product is subject to final inspection before your return is processed.
5. Shipping costs and a 5% non-refundable credit card charge is deducted from the credit amount .
6. Please insure your return. We are not responsible for shipping damages .
7. Allow 1-2 weeks for the credit to appear on your credit card statement.
Do not think the price is low, then on the view that the quality of our products is poor. As we all know, this is caused by China's surplus labor resources and some other low-cost factors. We strive for excellent quality and first-class service as well as other first-rank companies.
